Description

In this highly interactive workshop, you will learn to understand other people better, why misunderstandings occur and specific skills to communicate with ease and impact.

You will learn:

• What you unconsciously do that’s causing misunderstanding.
• 7 key listening skills to understand yourself and other people better.
• The language and angle to get your message across effectively.
• A simple but powerful formula to say ‘no’ so you’re taken seriously.
• Confidence and skills to communicate with ease