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Are we locking down for all the wrong reasons?

I recently had the pleasure of doing a keynote for the Certified Professional Accountants (CPA) Public Practice Conference in Australia. My talk was entitled, Engendering Hope…

How do you cope when global fear goes viral?

Recent 2020 events are bringing the world to its knees. Mainstream media are ramping up the fear in confusing and often misleading reports, throwing us…

7 Tips for Building a Great Team

Building a great team doesn’t happen overnight. Even successful teams can strike obstacles and a new employee can find it confronting to join a high-performing…

Help People Thrive with Real Engagement

There’s a lot of rhetoric in the management literature about how to build a successful team, one that is creative, committed and which shares a…

Rehabilitate or Part Ways? Managing Your Client Base

Everyone has clients they love to work with and others that they either feel less motivated by or even bored or irritated with. It’s unfair…

Adults behaving like kids at christmas

How is it that people look so look forward to the holiday season and yet there is so much conflict, disappointment and family arguments around…