Skills for Conversations that Matter

Online Course

This program will teach you foundational skills to quickly and effectively improve the quality of your communication. By learning and using active listening skills, you will be more prepared to have the conversations that matter and your relationships at work and in your personal life will improve.

Course Content

  • Influences on the quality of your communication
  • How we project meaning onto what we see
  • Putting skills into practice
  • Using the skills effectively
  • Real life workplace challenges
  • What have you learnt?

Presented by Reg. Psychologist Clare Mann

BSc (Hons) MSc MA Post Grad Dip (Couns) AMAPS FBPS UKCP

Free Access for CPA Members

Unlock Course

TO REGISTER enter code provided by CPA

This program teaches you to communicate effectively with individuals, clients and your team so that even the most difficult conversations are navigated easily and with better outcomes.